Production Operations Management from the Perspective of Total Quality

• Basic Concepts of Total Quality Management.

• Total Quality Management Systems (ISO 9000).
• Production and Operations Management According to International Standards (ISO 9000).
• Focusing on the Consumer (Knowing and Understanding Consumer Expectations).
• The Holistic Approach to Quality Management:
  • Improving Quality Management Through Operations Management.
  • The Integrated Model for Managing Quality Processes.
  • Quality Planning (Product/Process).
  • Manufacturing Process Control Systems.
  • Elements of Quality Control.
  • Reviewing and Evaluating Quality Management Activities.
  • Practical Applications and Case Studies.

• Achieving integration and coherence between production management and quality management activities to meet product quality requirements and ensure customer satisfaction, through:

• Understanding the activities and responsibilities of production management as outlined in the international standard for quality management systems (ISO 9000).
• Equipping participants with the skills to plan and monitor operational processes and verify product quality.

• High-quality educational material in both form and content, designed with elegance.
• Top-tier trainers. Advanced training methods.
• A team trained to ensure complete comfort for the trainees.
• Training rooms equipped with all necessary facilities.
• The ability to design training programs according to the strategies of the companies they are offered to.

At Creative Sources for Training (CS), we strive to apply the highest quality standards to achieve the desired goals through:

• Conducting pre- and post-program tests to determine the added value of the training.
• Relying on workshops and encouraging interaction between the trainer and participants, as well as among the participants themselves.
• Utilizing the latest globally-applied training methods and interactive tools.
• Sharing successful experiences from organizations that have implemented and achieved significant success.
• Preparing and designing training materials by specialists and practitioners in similar projects, presented in an elegant manner.
• Focusing on delivering the program in a distinguished training environment that aligns with the nature of the program, hosted at a premium hotel.
• Limiting the number of participants to a maximum of 20 per program.
• Providing detailed reports for each training program, covering aspects such as attendance, participation, assignments, test results, and more.