Executive Secretary Communication, Influence, and Persuasion Skills

• Influence and Persuasion Skills (Goals – Methods – Types):

• Personal skills for managers and self-management.
• Administrative communications and their role in achieving results.
• Quantitative and behavioral aspects in determining outcomes through influencing and persuading others.
• Skills for organizational interaction with others.
• Reciprocal relationships and developing interpersonal skills.
• Methods for achieving effective communication with others.
• Speaking, listening, and comprehension skills / speed and understanding in work.
• Setting work programs and priorities, and participating in work plan development.

• Behavioral Skills for Executive Secretaries:

• Refining opinions, effective participation, and the ability to understand others.
• Human aspects and their impact on motivating executive secretaries.
• Ability to change and correct behavior in executive secretaries.
• Evaluating team and individual performance and its impact on work relationships.
• Management by objectives and results in executive secretarial work.
• How to cope with work pressure and manage anxiety and stress.
• Skills for simplifying and improving procedures and developing work systems.
• The role of computers in executive secretarial tasks.
• Practical applications and exercises.

Developing and honing participants' skills in setting work goals and achieving them through subordinates, enhancing their effectiveness and cooperation, and improving persuasion and influence skills to achieve the desired results.

• High-quality material, both in content and design, presented in a luxurious manner.
• Trainers of the highest caliber.
• Advanced training tools and methods.
• A team trained to ensure complete comfort for trainees.
• Training rooms equipped with all necessary facilities.
• Capability to design training programs according to the strategies of the companies they are provided to.

At Creative Sources for Training (CS), we strive to apply the highest quality standards to achieve the desired goals through:

• Conducting pre- and post-tests to determine the added value of the program.
• Relying on workshops and enhancing interaction between the trainer and participants, as well as among participants themselves.
• Utilizing the latest training tools and interactive aids applied globally.
• Sharing successful experiences from institutions that have implemented and achieved significant success.
• Preparing and developing training materials by specialists and practitioners of similar projects, presented in a luxurious manner.
• Focusing on executing the project in a distinctive training environment suited to the nature of the program, in a five-star hotel.
• Conducting courses with a maximum of 20 participants per program.
• Providing detailed reports on each training program, covering aspects such as attendance, participation, assignments, and test results.