عدد الايام
3 Days
مجال التدريب
دورات السكرتارية والإدارة المكتبية
المحاور الرئيسية للبرنامج
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Modern Concepts in Office Management:
- The importance of office work in increasing administrative effectiveness.
- Main functions of office managers and issues in office work.
- The role of planning and organizing in successful office work.
- Administrative skills for information systems in secretarial and office management and their development:
- Organizing and managing information for secretaries and office managers.
- Effective administrative writing and good drafting; identifying common mistakes.
- Planning and organizing interviews and meetings; preparing effective meetings.
- Time management and organization for executives.
- Behavioral skills necessary for effective performance of office managers:
- Interpersonal relationships and developing skills in dealing with others.
- Achieving effective communication with others.
- Speaking, listening, and comprehension skills.
- Reading and critical thinking skills.
- Speed and comprehension in work.
- Managing stress and controlling anxiety and psychological tension for office managers.
- Professional skills for office managers:
- Administrative information systems and the role of the office manager.
- Providing necessary information for decision-making and follow-up.
- Simplifying and improving procedures and developing work systems.
- Practical applications, cases, and examples.
أهداف الدورة
Introducing the Modern Concept of Office Work and Office Management:
- Focus on defining the modern concept of office work and office management.
- Emphasize the duties, responsibilities, and core tasks of office managers.
- Refine administrative and behavioral skills in a manner that enhances the effectiveness of office performance.
- Provide the latest technological tools and methods used in office management.
- Develop participants' technical and administrative abilities to use these tools effectively.
بماذا تتميز برامجنا التدريبية
High-Quality Training Material:
- Scientifically and visually superior content, designed elegantly.
- Trainers of the highest caliber.
- Advanced training tools and resources.
- A team trained to ensure complete comfort for participants.
- Training rooms equipped with all necessary facilities.
- Ability to customize training programs according to the strategies of the client companies.
معايير الجودة المطبقة
At Creative Sources for Training (CS), we aim to apply the highest quality standards to achieve the desired goals through:
- Conducting pre- and post-tests to measure the added value of the program.
- Relying on workshops and fostering interaction between the trainer and participants, as well as among participants themselves.
- Using the latest training methods and globally applied interactive tools.
- Sharing successful case studies from organizations that have achieved significant success.
- Preparing and designing training materials by specialists and practitioners of similar projects, presented in an elegant manner.
- Focusing on executing the project in a distinctive training environment that suits the nature of the program at a five-star hotel.
- Limiting the number of participants to a maximum of 20 per program.
- Providing detailed reports on each training program, including attendance, participation, assignments, and test results.
